This item may of been a customer return (Not always)
It is in full working order.
May show signs of use.
Likely to have some form of damage, such as marking, scratchs, dented, scrapped etc. Any of the forementioned maybe present on the heat pad but will still do the job that it is intented to do. If you were to purchase a cover seperately for the heat pad you would never even know.
All of our flexiguard heat pads come with 1.9-2.0m anti chew cable. Supplied with UK 3-pin plug, Aluminium Alloy Plate.
Smallest Size Flexiguard 33: 33cm x 22cm (8.5″ x 13″)
Heavy machinery is used to make these heat pads and it is quite common that they pick up an odd scratch to the surface, we have tried to limit this from happening as much as possible by covering the metal work with a protective film, the film remains in place until the end user chooses to remove it or not, the heat pad surface is generally not marked it is simply the film and if you choose to remove the film it will be mark free.
The armouring supplied on all of our heated pads is there simply to help protect the cable with in, it is not a guarantee that your pet will not be able to chew it or through it, please note that a small section of cable is normally exposed close to the plug end of the cable