Terms & Conditions
Petnap® are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us. Our Contact details: Phone: 01256 855120 (Mon – Thur 9.00am-3.00pm) (Fri 9.00am-Early finish) (Sat – Sun Closed) These times are subject to change without notice. You are advised to call/email ahead before visiting to ensure someone is available. […]
Returns Policy
Returns Policy All of our products come with a 7 day no quibble, no questions asked returns policy. Please ensure you return the item with your original order number present and or a copy of your invoice, state the reason for the return on the invoice this is so we can note it on our […]
Privacy Policy
Software Petnap’s website is secured via HTTPS meaning the information you input onto our website will remain safe and secure.Customer’s data is held on our website software and our accounting package software both of which have restricted access and are password protected. The computer system we use to manage our website and accounting software is […]
Product Instruction Sheets
Blue Oval Heated Bed Round Red & Black Heated Bed Dome Heated Bed Small Heated Leopard Bed Medium Heated Leopard Bed Large Heated Leopard Bed Tunnel Heated Bed Chocolate Heated Bed Sandy Heated Bed Two Tone Grey Heated Bed Dark Grey Square Heated Bed Heated Pet House Medium / Large Flexiguard 33 / Standard […]
FAQs
Q: Can we collect from you?A: Yes: Orders can be collected from us. Time of collection will need to be agreed prior and can only take place during normal working hours, note that cash is the only form of payment accepted when collecting, if you place an order online and plan to collect it, you […]
Delivery
STANDARD MAINLAND UK (SEE EXCLUSIONS) Our STANDARD delivery charge to Mainland UK is capped at £8.00+ Vat per order (small items will be less than this amount) Please note multi orders of reusable whelping boxes will be charged per box. Charges do vary for our Heavy Duty Whelping Boxes Orders are generally despatched within one […]
About Us
Petnap® have been supplying boarding kennels and catteries with pet bed heaters since 1973, from humble beginnings, the founder of Petnap® was making Petnap’s® in his garden shed for his own beloved pets, it didn’t take long before word spread and his friends and family started asking him for them as well. Within 12 months […]
Product Videos
Petnaps range of whelping boxes and pet heat pads can all be found here in short video clips, if the video of a particular item isn’t showing it may just be that we have not published one as of yet. However we do intend to have all our products video’d for you to view. We […]
Flexiguard Heat Pads
Do you have an elderly pet? Is your cat or dog feeling their age when they wake up or struggling to move around as freely as they used to? Joint issues such as arthritis are an exceptionally common occurrence in pets.
Cheap Dog Heat Pads
Are you a dog lover, kennel owner or work in a veterinary practice? Do you want a simple way to keep you dog warm during the biting winter weather? Visit Petnap for a range of dog heat pads.